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FAIR BANKING ISRAEL
2023 DASHBOARD & UPDATES

Welcome to the Fair Banking Project. This is a non-profit initiative advocating for equal access to Israel's banking system for all. Get help, know your rights, stay updated, and most of all - join us to change the system for the better. Legal support for the project is courtesy of attorney Anna Moshe.
 

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LATEST NEWS

LATEST NEWS:

MAY 8, 2023:
 

THE ASSOCIATION OF ISRAELI BANKS JUST ISSUED LIST OF DOCUMENTS FOR TRANSFERS

What you can do:
 

  1. Read the Hebrew document

  2. Read NewsRu Russian translation

  3. Русский official translation

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MARCH 20, 2023:

ISRAELI BANKS HAVE NOT YET IMPLEMENTED THE GUIDELINES FROM THE BANK OF ISRAEL.

What you can do:

 

  1. Know your rights

  2. Change the system with us

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MORE VIDEO NEWS:

Testimony at the Parliamentary Immigration Committee, February 20, 2023, Banking Access
02:57
Banking Sector Access for Immigrants
00:48
Israeli Parliament Immigration Committee Hearing, January 16, 2023, Sophia Tupolev-Luz Reporting Barriers to Banking Access
02:28

KNOW YOUR RIGHTS & GET HELP

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HOW TO REPORT PROBLEMS TO THE REGULATOR

The Bank of Israel has a complaint form with two steps. Here is how to use it. 

The original link is here. You need to scroll down for Russian instructions. You will need to use in-browser translation for the forms. 

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Step 1:
 

"You should file a complaint with the Director of Public Complaints at your bank or credit card company.

To file a complaint online with any of the departments, click here.

The bank's response to your complaint will usually be sent to you within 45 days, in accordance with the instructions of the bank inspector, unless it is an exceptional case."

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Step 2:

If the Bank/Credit Card Company's Complaints Department did not receive a response, or does not meet your requirements, you may contact us in writing, enclosing the response received from the Complaints Department and specifying your grievances.

The complaint should contain as much detail as possible that is relevant to the case. The complaint will be forwarded by us to the bank/credit card company and will be the basis for an audit.

To file a complaint with the Citizens' Complaint Office at the Bank Inspector's Office, click here.

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You can also contact us the Bank of Israel by:

Email: pz@boi.org.il

Fax: 02-6669077.

ACT NOW. LET'S CHANGE THE SYSTEM

SIGN THE PETITION

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Support the petition to:

Make Banking Rules the Same for Everyone, Including War-Displaced Immigrants to Israel

The petition is addressed to: 

  • The CEO's of Israeli banks

  • Israel's Minister of Economy

  • Israel's Minister