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FAIR BANKING FOR IMMIGRANTS
10-FEB-2023: CURRENT OPTIONS FOR IMMIGRANTS WHO STILL HAVE OPEN PROBLEMS IN ISRAEL'S BANKS, IF NO BANK-LEVEL ASSISTANCE
LATEST NEWS & PROGRESS:
MARCH 20, 2023
CURRENT OPTIONS FOR IMMIGRANTS WHO STILL HAVE OPEN PROBLEMS IN ISRAEL'S BANKS, WITH NO BANK-LEVEL ASSISTANCE
You can complain to the Bank of Israel directly (see below)
You can send us your story to share publicly (first name required for media) to @sophiatupolev on Telegram.
THE REBOOT TEAM MET THE BANKING ASSOCIATION AND THE BANK OF ISRAEL TO HEAR ABOUT SOLUTIONS THAT ISRAEL'S BANKS CAN OFFER. WE ARE CONTINUING TO MEET WITH INDIVIDUAL BANKS.
THE REBOOT TEAM MET WITH BANK DISCOUNT TO SHARE DATA AND DISCUSS SOLUTIONS, AND MET WITH SEVERAL DEPARTMENTS WITHIN THE BANK. UPDATES ON GUIDANCE ARE PENDING.
FEBRUARY 2, 2023
THE BANK OF ISRAEL ISSUED BINDING GUIDANCE IN A LETTER TO ALL ISRAELI BANKS ABOUT HOW TO TREAT IMMIGRANTS
"Following complaints from immigrants from Ukraine and Russia, the Bank of Israel instructed the banks: not to avoid opening accounts and to limit consideration of... requests to a reasonable time...Avidan was presented with data from a survey conducted by the organization Reboot Startup Nation last January among hundreds of immigrants."
NEW RESOURCES FROM THE BANK OF ISRAEL
Original BOI Letter in Hebrew
Show your rights (printable)
Link to report trouble BOI is watching for failures (Hebrew/Russian)
HUNDREDS OF IMMIGRANTS SHARED DATA ABOUT BARRIERS TO ACCESS IN A NEW SURVEY. THE REPORT WAS SHARED WITH THE BANK OF ISRAEL, THE BANKING ASSOCIATION, AND MEMBERS OF THE PUBLIC SECTOR.
An overview of how immigrants experience the banking system and our decision to survey the community in December 2022
Immigrants have reported being refused critical banking services like documented money transfers from abroad
The Bank of Israel moved swiftly and took the correct course of action in clarifying expectations to Israeli banks on 02/02/2023.
CROSS-SECTOR COLLABORATION REQUIRED ON:
1. Communicating the requirements of the Israeli banking system to immigrants still in the country of origin and
upon arrival in Israel
2. Creating a document that will consolidate the documents
required to open an account and transfer funds.
3. Determining reasonable periods of time in order to respond to service requests (not just refusals)
4. Creating an easy way of depositing relatively small sums of money.
5. Appointing an immigrant relations officer in each bank, whose job it is to provide training for compliance officers and to resolve complex cases.
The Reboot Startup Nation
SURVEYS SUPPORT CONTACT
SURVEYS SUPPORT CONTACT
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